The Australian Financial Complaints Authority (AFCA) can think about a grievance you have got about a credit, finance or loan item you’ve got together with your economic company.
There are several things we canвЂ™t give consideration to; as an example вЂ“ if your grievance has to do with the amount of an overdrawn charge or rate of interest increase. Nevertheless, we might manage to look at a issue about a cost or charge if it’s been wrongly determined or put on your bank account. There are some particular exclusions that relate to credit complaints.
Detailed details about these various kinds of credit, loan and finance items can be acquired to assist you determine if you wish to grumble to us.
If you should be a small company, there clearly was certain details about business credit and loans regarding the Information for small enterprises page.
Credit and finance consist of:
- bank cards, overdrafts and credit lines
- an organization that delivers credit regarding the the purchase of products, or the method of getting services payment that is which can be deferred for at the least a week
- short-term finance such as for instance payday financing. Continue reading This site describes the kinds of complaints AFCA can start thinking about about credit